The reminder that what a person feels and what we believe they feel can differ.
A nervous habit may look like deceit to a watcher who does not know the person. The gap between what someone feels and what we read into it is where misjudgement lives.
Hold your reading as a hypothesis to be tested rather than a fact to be assumed. Treat every interpretation as a question you might still answer wrongly.
Confident misreading does real harm, so favour curiosity over certainty. Being sure you have read someone correctly is exactly when you are most likely to be unfair.
The principle that a sound reading rests on at least three cues pointing the same way.
ExploreThe principle that the setting often matters more than the gesture itself.
ExploreThe principle that meaning lies in change from a normal state rather than in fixed signs.
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