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You will understand how organisational hierarchies, decision-making rituals and informal power networks determine which perspectives reach the table when strategy is formed, and why this matters.
You will understand why traditional consultation often misses crucial perspectives, and learn how to design listening processes that genuinely reshape strategy rather than simply ratify predetermined decisions.
You will understand why minority views and constructive disagreement are essential to equitable governance, and how to create conditions where people feel safe to voice dissent without fear of retaliation or marginalisation.